Two ways to pop. How it works Demo Code Who it is for Features Platforms FAQ
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Public beta opens 9 July 2027

Type pop. anywhere.
Your files write the reply.

Populate Snippets turns the PDFs, policies and notes you already have into finished replies, messages and code. When a reply is routine, pop. does it for you. When it needs a human touch, pop. drafts it and you make it yours.

Made for support teams, sales, developers, community managers, small businesses, and anyone who has ever written the same answer twice.

Chrome extension In development
macOS and Windows 9 July 2027
iOS and Android 9 July 2027
pop.
Type it wherever you write
2
Modes: autopilot, or a draft with a human touch
40+
Languages, from the same files

Automatic when it can be. Human when it should be.

Some replies are the same every time. Others need you. Populate handles both, so you stop retyping the routine and spend your attention on the messages that matter.

Autopilot

Anything that needs an automated reply, pop. does it

Order status, refund rules, opening hours, pricing questions, password steps, meeting requests, standups, welcome messages. If the answer already lives in your files, pop. writes the whole reply in one step. You read it, press send, and move on to the next thing.

Order statusRefunds and returnsShipping delays Pricing questionsFAQsMeeting requests Out of officeStandupsWelcome messages
  • A complete reply, not a fragment
  • Uses your own policies and wording
  • Names the file it used, so you can check
You type
pop.refund
Pop. writes
Unused items can be returned within 30 days of delivery. Your refund reaches the original payment method within 5 working days of us receiving the parcel.From Refund_Policy.pdf
Human touch

Anything that needs a real person, pop. drafts and you finish

An apology to an upset customer. A polite no to a discount. Feedback for a teammate. A follow-up after a big call. For these, pop. does the heavy lifting: it pulls the facts from your files, sets the tone and structure, and leaves a clear spot for the one line only you can write.

Upset customersSaying noNegotiation Sales follow-upsSensitive HR notesFeedback Partner emailsCondolences
  • Facts and policy already correct
  • A marked spot for your personal note
  • You always have the final say
You type
pop.draft apology for late order
Pop. writes
I'm truly sorry. Three late deliveries in a row is not the standard you should expect from us. I've sent a free replacement and refunded your delivery fee. Add a line about her six years with usFrom Shipping_SLA.pdf
A simple rule. If a good template would do the job, use autopilot, for example pop.refund. If you would normally stop and think before sending, start with pop.draft and add the human touch yourself.

Your files. One shortcut. Done.

You already have the answers. They are in PDFs, SOPs, policy docs and old emails. Populate reads them once, then puts the right answer in front of you the moment you type pop.

1

Add your PDFs and docs

Upload policies, product guides, pricing sheets, FAQs, style guides and team notes. Word and Markdown work too, and Notion and Confluence can sync. Populate keeps it all ready, so nothing has to be copied and pasted again.

2

Type pop. wherever you are

Any text box, or say it out loud. pop.refund, pop.draft apology, pop.chart q3, pop.code retry helper. The words after pop. pick the job, and Populate reads the page you are on so the reply fits.

3

Send it, or make it yours

Routine replies come back finished, so you just send. Delicate ones come back as a strong draft with a marked spot for your personal touch. You get the same knowledge on desktop, mobile and Chrome.

One command. Every app.

Type pop. plus what you want, right where you already write. Each app below looks and feels like the real thing. Switch between routine replies that run on autopilot and drafts that need a human touch.

mail.google.com
P
Populate ready. Type pop. to start
Autopilot

Each app uses its own trigger: pop.reply pop.standup pop.refund pop.draft pop.email pop.followup pop.welcome pop.vscode pop.code

It writes code too

Point pop. at your docs, READMEs and style guides. Pull a snippet you already trust, or ask for something new and get code written the way your team writes it.

src/auth.ts From your docs
pop.vscode auth sign in
export async function signIn(email: string) {
  const res = await api.post('/auth', {
    email,
    device: getDeviceId(),
  });
  setSession(res.token);
  return res.user;
}
Inserted from Auth_Guide.pdf
src/lib/retry.ts New code
pop.code retry helper with backoff
import { sleep } from './utils';

export async function retry<T>(
  fn: () => Promise<T>,
  tries = 3,
): Promise<T> {
  for (let i = 0; i < tries; i++) {
    try {
      return await fn();
    } catch (err) {
      if (i === tries - 1) throw err;
      await sleep(2 ** i * 200);
    }
  }
  throw new Error('unreachable');
}
Generated to match Style_Guide.md. Review it like any pull request.
Pulls from your docs and READMEs
Matches your naming and formatting
Writes new functions, tests and comments
You review it before it lands

If you write the same answer twice, use pop.

Populate is for people who send replies for a living, and for people who just send too many of them. Here is how different teams split the work between autopilot and human touch.

Support teams

Autopilot

Refunds, order status, shipping delays, how-to questions.

Human touch

Upset customers, escalations, and long-time customers who deserve more than a template.

Sales and founders

Autopilot

Meeting requests, pricing basics, demo recaps, intro replies.

Human touch

Follow-ups after a good call, negotiation, and saying no politely.

Developers

Autopilot

Snippets from your own docs, commit messages, PR templates.

Human touch

New code drafted to your style guide, for you to review and keep.

Community managers

Autopilot

Welcome messages, server rules, event reminders, FAQs.

Human touch

Moderation notes and difficult conversations with members.

People and HR

Autopilot

Leave policy answers, onboarding steps, benefits questions.

Human touch

Feedback, sensitive messages, and job offers.

Freelancers and small business

Autopilot

Quotes, booking confirmations, payment reminders.

Human touch

Client pushback, tricky requests, and thank-you notes that should sound like you.

An app that knows your documents

Not a blank chatbot. Populate reads the PDFs and docs you give it, then writes in the place you already work, in your voice, with your facts.

Reads the page you are on

Looks at the email thread, ticket or chat before it writes, so the reply fits the conversation instead of ignoring it.

  • Sees the current thread
  • Matches your tone if you want
  • Works in 40+ languages
  • You stay in control of the send

Knowledge from your PDFs

Upload the files your team already uses. Answers come from those pages, and Populate tells you which file it used.

  • PDF, Word and Markdown
  • Notion and Confluence sync
  • Finds the right paragraph
  • Updates when the file changes

Autopilot for the routine

Type pop. plus a few words and a full reply appears. Ideal for anything that gets asked again and again.

  • Works in email, chat and tickets
  • Short or long replies
  • Pulls names and dates if you set them
  • One click to tweak before you send

A human touch when it counts

Use pop.draft for the messages you would normally agonise over. You get a solid draft and a marked spot for your own words.

  • Facts and policy already filled in
  • Highlights where you should add a personal line
  • Flags a frustrated customer
  • Keeps your usual sign-off

Full emails, not just lines

Need a follow-up or a meeting request? pop.email writes the whole message, using your docs when they matter.

  • Follows the thread
  • Can draft a subject line
  • Plain language, not filler
  • Past tickets and notes on hand

Code that fits your project

Insert a snippet from your docs or generate something new. It follows your style guide instead of guessing.

  • Snippets from READMEs and guides
  • New functions, tests and comments
  • Matches your naming and format
  • Cites the file it learned from

Charts and images

Not everything is text. Ask for a chart or a visual and it is built from the files you keep.

  • pop.chart q3 sales
  • pop.image hero
  • Uses your own numbers
  • Drops straight into the box

Say it instead of typing it

Hold the mic and say pop. if you would rather talk. Handy on a phone, or when your hands are full.

  • Works on mobile and desktop
  • Same commands as typing
  • Names and custom fields stay right
  • Edit before you send

Your files stay yours

Docs are encrypted. Teams can lock who sees which folder. Built for GDPR-style work, not for public training.

  • Encryption in transit and at rest
  • SSO when you need it
  • Role-based access
  • Audit log of who used what

Same knowledge on every device

Chrome, desktop and mobile share the same PDFs and settings. Add a file once and it is ready everywhere. Public beta opens 9 July 2027.

Chrome extension

Any site with a text box. Mail, tickets, GitHub, docs, login forms. Type pop. or right-click.

Beta 9 July 2027

Desktop apps

Mac and Windows apps that work in any program. Type pop.open Slack then post standup and it does the steps for you.

Coming 9 July 2027

Mobile apps

iOS and Android, plus a keyboard so you can type pop. in any app on your phone.

Coming 9 July 2027

API access

Put Populate inside your own product or internal tools, with your files as the source of truth.

Coming 9 July 2027

Works where you work

Type pop. or say pop. in the tools you already live in. Email is one use. Coding, tickets, docs, chat, charts, images, app actions and saved logins count too.

Email and support

pop.refund in Gmail, Outlook, Zendesk or Intercom. Reply from your policy PDFs.

Coding

pop.vscode auth pastes a snippet from your docs. pop.code writes something new.

Charts and images

pop.chart q3 sales or pop.image hero builds a visual from the files you keep.

Apps and voice

pop.slack standup runs an action. Hold the mic and say pop. if you would rather talk.

Gmail
Outlook
Slack
Teams
Discord
WhatsApp
Telegram
Zendesk
Salesforce
Intercom
HubSpot
Notion
Jira
Trello
Confluence
GitHub
GitLab
Bitbucket
VS Code
Stack Overflow
Docker
AWS
Figma
Chrome
macOS
Windows
Android
Login fields
Dropbox
WordPress
LinkedIn
X

Questions people ask

Short answers about how pop. works, what it is good at, and where you stay in charge.

What is pop.?

It is a shortcut. Type pop. followed by a few words in any text box, and Populate writes what you asked for using the PDFs and docs you uploaded. It works in email, chat, tickets, code editors and more.

What does autopilot handle?

Anything that gets the same kind of answer again and again: order status, refund and return rules, shipping delays, pricing questions, meeting requests, out of office notes, standups and welcome messages. If the answer is in your files, pop. writes the full reply in one step.

What about messages that need a human touch?

Use pop.draft. Populate gathers the facts from your files, sets the tone and structure, and leaves a highlighted spot for the personal line only you can write, such as an apology, a thank-you or a reference to something you discussed on a call. Then you finish it and send.

Does it send messages without me?

No. You stay in control of the send. Autopilot replies come back finished so that sending takes one click, but you always get to read them first.

Will it make things up?

Populate is built to answer from your documents rather than guess, and it points to the file it used so you can check. If something is important, open the source and confirm it before you send.

Can it write code?

Yes, in two ways. pop.vscode pulls a snippet you already trust from your docs. pop.code writes something new, following your style guide and README. Treat generated code like any other change and review it before you keep it.

Which apps does it work in?

Any app or website with a text box. The demo above shows Gmail, Slack, Zendesk, Outlook, Salesforce, Discord and VS Code, and the list below it shows many more.

Is my data private?

Your files are encrypted in transit and at rest, and teams can control who sees which folder with role-based access, SSO and an audit log. Your documents are yours and are not used for public training.

When can I use it?

The public beta opens on 9 July 2027. The Chrome extension is in development now, and the Mac, Windows, iOS and Android apps arrive with the beta. Developer access is by invitation.

Add your files. Type pop. Anywhere.

Let pop. handle the routine and draft the rest. Email, code, chat, tickets, docs or a login field you already use.

Public beta launches 9 July 2027 Developer access by invitation